2008 Tourism ExSEllence awards announced

November 11th, 2008 Editor

Congratulations must go to the participants and finalists in the 2008 Tourism ExSEllence awards for South East England.

On 28 October at a dinner held at the Wentworth Club in Surrey, the winners were announced.
The results of the Bed & Breakfast / Guest Accommodation Of The Year were:

Winner: The Gardeners Rest Guest Accommodation, Kingsdown, Kent a Luxury 5 Star, Gold Award Bed & Breakfast on the Kent Coast between Dover and Sandwich.

Runner-Up:  Cottage Lodge, Brockenhurst, Hampshire, a superb 12-bedroom B&B.

Runner-Up: The Leconfield, Ventnor, Isle Of Wight near the historic village of Bonchurch. It has spectacular panoramic sea views from most rooms and also from the dining room.

Highly Commended:  Alkham Court Farmhouse, South Alkham, Kent in the heart of the beautiful Alkham Valley, Between Folkestone and Dover.

Highly Commended:  Enchanted Manor, Niton Undercliffe, Isle Of Wight. Restored into a boutique retreat.

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Vianet travel change their terms & conditions

November 8th, 2008 Editor

This is a summary of the latest T & C

Version 3 - 2008-10-30

  • It is free to register with Vianet Travel and to have your business and products listed on our network. Once you have registered, you will need to add information about your listing and choose a booking method.
  • By accepting this agreement you promise to keep your listing information up-to-date.
  • We promise to keep your information safe, and give you any assistance you require to update it. You promise to use the Vianet System responsibly, with regard to applicable laws.
  • Booking payments are made by credit card through a Retailer or direct through the Vianet System.
  • You promise to treat all information between us as confidential, and we promise to do the same.
  • You agree to provide full indemnity for us against any possible liability caused by breach of this agreement or performance of your services.
  • You agree that Vianet cannot accept any liability for the Vianet System or the performance of your services.
  • If a dispute occurs, whoever claims the dispute must give written notice of this to the other parties. We can then try to resolve the dispute between us. If necessary, an independent arbitrator can be used to help us all agree on a resolution.
  • This agreement is subject to the laws of New Zealand.
  • We will provide you with standard instructions plus support by email. We can also provide you with additional training if required, at an agreed cost.
  • You can control your inventory and monitor your bookings either through the Vianet Systems’s web interface or using your own Property Management System or Channel Manager, which must be integrated with the Vianet System
  • You can specify the booking method to be used when a traveller makes a booking for your services:Real Time: each booking is confirmed to you and the traveller, and your inventory decremented immediately the booking process is completed

    On Request: you are notified of a booking request and must accept the booking before it can be confirmed to the traveller

  • The Vianet minimum cancellation terms for all bookings applying to a traveller are: 20% non refundable from booking confirmation and 100% non refundable within 24 hours of arrival date. You can add any additional cancellation terms to apply to your bookings, but these additions must be stricter than the minimum terms.
  • The Trustee holds all booking payments on trust.
  • The funds will be available to be paid to you from the Trustee 72 hours after the service commences (midnight of the arrival date of the booking), less any commission and fees to be paid.
  • All charges include GST.

If you are a Vianet subscriber, we urge you to read the full terms and conditions on their website - the changes may affect how you conduct your business.

For more information you can contact support at Vianet.

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